IT, as a production factor, plays a decisive role in the success or failure of a company. The more IT-dependent a company is, the greater the influence of IT on its success—and the more important it becomes to systematically analyze and assess both the potential for optimization and the associated risks.
In IT benchmarking, we compare costs or prices for services or IT offerings. We ensure that the relevant drivers and underlying conditions are comparable to those of the benchmark group.
When applied correctly, benchmarking provides a wealth of information and decision-making support. An external perspective helps address critical or political issues and enables the identification and realization of both cost optimizations and qualitative improvement potentials.